As you’ll all know, our region is now in Tier 4. Because of the new restrictions wherever possible, we are going to be offering telephone and video consultations rather than in-surgery appointments.
Telephone appointments are suitable for mild trauma, anal glands, skin issues, POC, medication checks, dental complaints, non specific lethargy, eye complaints and lumps. The telephone/video charges are £35 with a top up payable of £15 if we feel that your pet does need to be seen in the surgery.
In clinic consultations will still be offered for more urgent cases or for issues that can’t be assessed remotely. We are still offering in-surgery appointments for puppy and kitten first and second vaccinations and urgent boosters. Urgent neuterings are also being done and these will be offered priority appointments.
Non essential consultations such as nail clips, weight clinics, puppy checks will be suspended for the time being.