Category

Coronavirus
vet-with-covid-ppe

Service Update

We are now able to welcome clients back into all our surgeries. There are different visiting protocols for each branch, which will be explained to you by our reception teams when you make an appointment. All clients must wear a mask and sanitise their hands on entering our buildings and only one person per appointment....
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Boost and Protect - missed your pets annual health assessment and booster vaccination

Lapsed Vaccine Offer

If you have a dog or cat and you’ve fallen behind in its annual vaccinations due to the Coronavirus lockdown, we can help.  We recommend annual vaccinations for all dogs and cats as they protect them against several potentially fatal diseases. The vaccination appointment also gives us the chance to check the health of your...
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Brighton Welcomes Clients Back

From Monday 29th March we will be welcoming clients back into our Brighton surgery. We’ll be restricting the number of people inside at any one time and would ask that only one person accompanies their pet for its appointment. Please can all clients wear face coverings and maintain social distancing with staff and other clients....
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The National Lockdown

Following the announcement of lockdown in England, we wanted to reassure you that we will continue to be here to care for your pets, while respecting the new guidelines. If you already have an appointment booked, please come along as planned, unless we advise otherwise. Please be patient with us as our phone lines are...
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Carpark outside Coastway Vets Brighton

New Guidance

Following an update on guidance from the Government we are now unable to have clients inside our surgeries during consultations. Wherever possible we will be offering telephone or video consultations. However if you do have a surgery appointment, please call us from your car or outside when you arrive. One of our vets will call...
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Tier 4 Changes

As you’ll all know, our region is now in Tier 4. Because of the new restrictions wherever possible, we are going to be offering telephone and video consultations rather than in-surgery appointments. Telephone appointments are suitable for mild trauma, anal glands, skin issues, POC, medication checks, dental complaints, non specific lethargy, eye complaints and lumps....
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Staff In PPE

You may have noticed that all of our staff are now wearing full PPE in our surgeries. We’ve made this decision based on the latest scientific recommendations to help keep both clients and our staff safe during the on-going pandemic. We’re slowly opening up the last of our closed surgeries and we hope that this...
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Portslade Welcomes Clients Back Inside

Our Portslade surgery is once again welcoming clients who have appointments, back into the surgery. Any clients collecting medication or food will still be asked to wait outside the building and your order will be brought out to you There is a new one way system in place through the building, much like at our...
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Our local delivery driver

Try Our New Delivery Service For Just £3

Introducing Nigel, our new delivery driver who is delivering medications and food locally for the special price of just £3! During the lockdown, Nigel was kind enough to volunteer for us, helping to deliver bloods and samples to various labs and generally helping us keep working smoothly. Although people are now able to move more...
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Abusive Clients

Our staff have had to deal with several abusive clients over the last few days who were unhappy with waiting times or our adapted services and facilities. We won’t tolerate this sort of behaviour, our staff are doing all they can in difficult circumstances to continue to offer care for all pets. Please be understanding...
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