Category

Coronavirus

Restarting insurance claims

We are slowly re-starting the administration of insurance claims, but we do have quite a large backlog so this may take some time. Please bear with us, we do appreciate that some of our clients have been waiting for some time, but we will get to everyone’s claim as soon as we can. If possible,...
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Neutering

Neutering was put on hold at our surgeries because of the Coronavirus pandemic and the need to socially distance in our surgeries. Although we are still not routinely offering this surgery for all clients, we are offering emergency neutering where there is an animal welfare issue. This would include situations where several un-neutered pets are...
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Cat Welfare

We’ve put together some service information, plus a selection of tips and advice on keeping cats happy during the lockdown from Cats Protection. Visiting the vet Because of the lockdown and social distancing, if your cat needs veterinary care, don’t come straight to the surgery, call us first. Our Shoreham, Brighton and Telscombe surgeries are...
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Donating PPE to the NHS

We’ve all heard in the news about the problems that the NHS has been experiencing with getting hold of enough PPE (Personal Protective Equipment) to safeguard its medical and care workers while they care for people with Covid-19. To help the NHS with this shortage, we’ve donated hundreds of sterile gowns, face masks and surgical...
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How to order repeat medication

Is your pet on long term medication? If it is and you usually order your medication at your local surgery, you may be wondering while the lockdown continues, how to go about ordering it? Because currently we only have three surgeries open – Shoreham, Brighton and Telscombe – and these have reduced staffing levels, we...
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Vaccination Update

We know that during the lockdown one of the biggest concerns for our clients has been vaccinations and maintaining protection against preventable diseases in our pets. It’s also one of our priorities as veterinary professionals and so despite the continuing lockdown, we are restarting our vaccination appointments. Because of the need to continue social distancing...
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Please respect our team

There have been an increasing number of nasty incidents where clients are verbally abusing our staff. We are doing all we physically can given the government and Royal College of Veterinary Surgeons guidance in response to the COVID19 pandemic, to continue to offer veterinary care. Urgent care is still being given, medicines and parasite control...
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Behind the scenes during lockdown

It’s been several weeks since the lockdown started and we thought you might be interested to see and hear a bit about how things are behind the scenes here at Coastway. As you’ll already know, following government advice we had to close our doors to all non-urgent cases to help protect the health of our staff...
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Covid-19 Update: Only Brighton, Shoreham and Telscombe open for emergency appointments

Coastway Lewes, Portslade, Woodingdean and Rottingdean are now closed following the recent government directive. Coastway Brighton, Shoreham and Telscombe are closed for routine appointments, but are still seeing emergency cases. We’ve made these difficult changes to our service to keep our staff and you, our clients safe. As well as caring for your pets, it...
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