Repeat prescriptions
To request a repeat prescription, please complete the online form below or contact your local branch.
Please note that we require two to three working days to prepare your order, and that pets on long-term medication will require regular medication reviews. Once medications have been collected or delivered, they cannot be returned or refunded.
If your pet is showing any further signs of ill health or had any weight change since their last visit, please let us know, as this may affect the wellness of your pet or a dose change may be needed.
Prescription services
Written prescriptions
We offer written prescriptions for repeat medications, at a cost of £20 per script and £11.60 per additional item.
Please note that some medications require physical assessment by a veterinary surgeon before a prescription can be issued. In such cases, additional consultation fees will apply.
Once the written prescription has been sent, collected or delivered, they cannot be returned or refunded.
Medication reviews
Pets on long-term medication will need to have regular medication reviews with a veterinary surgeon.
The frequency of these checks will vary depending on your pet’s condition, typically ranging from four to six months. For flea and worming treatments, reviews can be scheduled up to 12 months apart.
Deliveries
We are pleased to offer additional convenience to our clients by providing a medication delivery service straight to your doorstep, if you live within 3 miles from one of our branches. This helps save you precious time and avoids the hassle of having to collect medication from our practices in person.
For an additional fee of just £5.00, we can deliver your pet’s repeat medications directly to you, usually within 2-3 working days of processing your request. Please note that this service is not available for urgent medications, as we want to ensure that those receive timely and proper attention at our clinic. Please note that if you request delivery for controlled drugs such as opioids or anti-seizure medications, you will have to be home to sign for the delivery.
To take advantage of our medication delivery service, simply let us know when you request your repeat prescription and provide us with your delivery address. We’ll take care of the rest and make sure your pet’s medication arrives safely and efficiently.