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Prices and Insurance
All fees need to be settled at the end of your appointment, either at the surgery or in the home to reduce unnecessary administration costs and help us keep prices low. Whenever we can, we’ll offer the most cost effective solutions for the treatment of your pet and will always agree treatment plans and costs with you in advance at your appointment.
We keep costs as low as we’re able without compromising on pet care, but modern veterinary care does require specialised equipment, facilities, medicines and of course trained, professional team. These enable us to provide the gold standard of care you’d want and expect for your pet. Because the price and availability of medicines can fluctuate, our prices can also differ slightly from month to month.
Before welcoming a new pet, it’s important to consider how you’ll manage the expenses that come with your new family member. By planning ahead, you can focus on enjoying all the benefits of pet ownership.
To help you budget, we’ve provided a list of costs for a selection of our most performed services below. Keep in mind, prices will vary depending on things like the type of pet you have (e.g., cat, dog), their size and age, and whether they have any underlying illnesses.
Pet insurance can really help buffer you against unexpected events, and we do recommend it. You will pay a regular premium, usually monthly, and some other costs, such as an excess if you make a claim. Depending on your policy, some treatments might not be covered, and claims may affect your premiums. Please get in touch for general advice about pet insurance; we’ll be happy to speak to you about it.
In addition to pet insurance, our Pet Health Plan can also help you budget, by offering discounts and spreading the cost of routine preventative care, which isn’t usually covered by insurance. Please see here for more information on what savings you could make.
What to expect when you visit us
While under our care, your pet will have access to our excellent facilities and our well trained, caring, and dedicated team. All VetPartners practices are accredited by the Royal College of Veterinary Surgeons’ Practice Standards Scheme, ensuring your pet will receive regulated standards of care.
When your pet needs our help, call our friendly reception team, who can book you an appointment for a consultation with one of our highly trained vets or nurses.
Each consultation involves a private discussion about your concerns. We’ll review your pet’s records, ask you questions about their health and behaviour and complete a physical examination, focused on any problems. We’ll use our knowledge and experience to establish areas of concern and to discuss your options, providing estimates for tests and treatment that might be needed and supporting you in deciding the best route for you and your pet.
Please discuss your budget freely with us; if you let us know your boundaries, we can work together to try and find a realistic solution, without compromising your pet’s welfare or your own financial position.
Veterinary medicine can be complicated and unpredictable, but whatever happens, we’ll do our best to make sure you understand what’s happening, to guide you through any investigations and treatment and to keep you updated with costs.
Do you have pet insurance? Knowing this upfront will help ensure we comply with the terms of your policy. Policies can vary significantly; understanding what yours covers, any limits, and what your contributions will be, will help us work with you to determine the best treatment plan for your budget, just as we would for uninsured pets.
For more information, please contact the practice.
Please note we may need to book an appointment for your pet to be examined in order to provide personalised estimates.
Payment is due at the time of treatment; usually after a consultation or on discharge from the practice following surgery or hospitalisation. We accept cash and all major credit and debit cards.
Fees for our core services are listed below. For a quote on a specific treatment or procedure that’s not listed, you can speak to the reception team at your local surgery, or call our Brighton head office on 01273 692257.
One way to save money on your vet bills is by joining our annual Pet Care Plan. A small monthly direct debit covers the cost of six monthly health checks, annual vaccinations and boosters, as well as monthly flea and worming treatments.
We recommend that everyone insures their pet to help protect against unexpected vet bills. There are lots of companies who offer pet insurance, including banks and supermarkets. Which policy you choose depends on your individual needs, but we recommend lifetime policies. The premiums are often higher, but they guarantee to cover your pet for the whole of its lifetime. To make sure you get the right policy, check what’s covered in the small print as this will vary. With these types of policy you’re usually asked to choose either a monthly, or lifetime limit for certain conditions.
Brian Palmer, Shoreham
Most of our routine surgeries include:
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